FEAR FREE
Happier pets mean happier pet parents.
A Fear Free approach allows our team to deliver better care to our patients. From an individual to a joint effort, we require the entire team to work together to safeguard your pet’s physical AND emotional wellbeing.
A decrease in your pet’s anxieties leads to improved compliance and wellbeing, making each visit easier on you, your pet, and your pet’s dedicated medical team.
Behavior Assessment
No one is perfect, not even our beloved four legged friends.
A majority of pets have anxiety around their medical caretakers. To best help your pet have a positive experience now and at future visits, we offer behavior assessment visits to address your pet’s specific emotional needs in association with his or her medical care.
Gentle Touch
Low stress patient handling techniques allow our team members to safely administer treatments while maintaining a positive experience for you and your pet.
A positive visit starts with a caring team.
Safe Environment
A safe environment for our patients is high priority. From the beginning to the end of their stay, your pet will feel comfortable, happy, and safe. With soft bedding, attentive care, and three separate areas for patient housing, both our feline and canine patients will feel safe and sound.
Positive Association
The use of tasty treats, toys, and lots of cuddles creates a positive experience, associating our team and clinic with feelings of happiness.
Your pet has food allergies or a sensitive stomach? Don’t fret! We’re always stocked with hydrolyzed protein and GI health snack options.
A Sense of Comfort
Every effort has been taken to ensure a calming experience for your pet, from a bright lobby, to glass doors, low wait times, views of nature, calming music, quiet exam rooms, our use of calming products, such as Feliway and Adaptil, and much more.
Pharmaceuticals
Some patients remain severely anxious despite our efforts to provide a safe and positive experience. In such a case, your pet’s doctor may prescribe a behavior modification medication to minimize anxiety and facilitate a safe, low-stress visit for you and your pet.